Internet Operations Support pages

Interactive Operations have an Extranet which contains loads of information that you will find useful if you are developing WWW sites/applications for BBCi online. If you are viewing this site from outside the BBC, you will need a username/password to access this site, which can be obtained from your BBC contact.

Internet Operations have a whole bunch of status monitors monitoring many different parts of the Internet Operation. This is a good place to look if you're having problems with part of our service. You will also find some information about the BBC's Internet Service network.

Contacts:

• If you have a question about the BBC or any of our programmes or services please visit BBC Information. You'll find over 900 frequently asked questions covering this week's programmes, more about the BBC and its history, new digital services, technical help with reception, information on how to contact us to comment or complain and more about how we are accountable.

• If you have a problem with BBCi online services, you should contact Interactive Operations by email at webmasters@lists.bbc.co.uk . Don't forget to check their Extranet first, as this contains much useful information, and online forms for most standard requests.

• For queries and problems about other part of the BBC's Internet activities, you should contact Internet Operations by email at one of the following addresses:
  • Internet issues: support@bbc.co.uk